The Case of the Mortgage Broker
A mortgage company recently had an issue after terminating a salesperson. The employee felt his termination wasn’t justified and returned 15 minutes afterwards to yell at his co-workers and the owner. Things escalated, and it was difficult to get him out of the office. Rick from Rick’s Security Service installed a pdqSMART Grade 1 Cylindrical smart lock and a smart remote.
Now, the receptionist simply watches who comes to the door and once she verifies their identity, she uses the smart remote to unlock the door from behind her desk. In the case of the disgruntled employee the manager would be able to revoke mobile access immediately. Current employees now use their mobile phones as a “key” to access the building according to their work schedules.
The owner likes the pdqSMART system because it also has an events log that tracks the activities of his employees; when they get to work and when they get back from lunch.
Case Closed. The customer is happy and Rick beefed up his bottom line with business that was unattainable before pdqSMART.
See the many ways Rick uses pdqSMART to solve his customers’ mysteries!